It is the discretion of dealer offering a warranty to decide on the duration and level of cover. For example, many used cars are sold with a three-month warranty, some may be covered for one year while others may have none at all. This is entirely legal.
Either way, vehicle dealers should provide customers with something in writing (dealer guarantee, claims procedure or simple terms and conditions) to clearly outline what is being offered with their purchase. This is part of the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013.
For peace of mind, we at Scarborough Van Centre have compiled all the information about what you can expect from us in a handy booklet which contains our terms & conditions as well as warranty information if applicable. It is available to view and read prior to buying from us, simply ask a member of our team.
Below are a few common things that can affect the warranty that we offer to you
1. Don’t forget to top up your fluids - regular maintenance is an important part of keeping your vehicle in tip-top shape. Failing to keep things like engine oil and coolant topped up will invalidate your warranty if a fault occurs as a result. We’d recommend checking the fluids under the bonnet at least once every month and before any long-distance journey.
2. Everyday wear and tear is not included in your car warranty. What constitutes 'fair wear and tear' is a bit of a grey area. Most warranties will not offer cover for replacements on consumable parts like tyres, windscreen wipers, brake pads and headlights.
3. Could modifications void your warranty? If you’re thinking about sprucing up your new set of wheels or making it a little faster by chipping the engine, make sure you check your warranty small print first. It’s rare for any warranty to still stand if you’ve altered with the car's bodywork or engine. Even small external changes could deem your policy void, or if you have the work carried out by a garage which is not VAT-registered or approved as part of your policy. There are some manufacturers who may stipulate that modifications are ok, however, if any faults were to occur because of the modifications, cover is unlikely to be available
4. Miss-fueling is unlikely to be covered either and always ensure that your tyres are correctly inflated and at the right tread depth. If damage occurs because your tyres were under- or over-inflated, the warranty will not cover you.
All our vehicles are prepared and MOT tested (subject to vehicle classification) at Scarborough-Car-Tech – and all subsequent work covered by your warranty will be booked in with them.